7777be Privacy Policy

1. Introduction and Scope

7777be ("we", "us", or "the platform") provides a safe and reliable gaming service for online gaming users in Bangladesh. When you use the 7777be website, mobile app, or any other service, you agree to the terms of this privacy policy.

This privacy policy explains what types of information we collect, why we collect it, how we store and process it, who we may share it with, and what rights you have regarding your information. We always treat your privacy with the highest importance and are committed to complying with applicable data protection laws and regulations.

2. Information We Collect

7777be may collect the following types of information from you for various purposes:

2.1 Information You Provide

• Name, date of birth, and national identity details (for KYC verification)
• Email address and mobile number
• Residential address
• Financial information such as relevant details for bKash, Nagad, Rocket, Upay, or bank accounts
• Username and password (stored in encrypted form)
• Any information provided when contacting us

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and device details
• Login time, session duration, and page visit history
• Gaming activity and transaction history
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

• Information received from identity verification service providers
• Transaction-related information from payment processors
• Information received from fraud prevention services

3. Purposes for Using Your Information

7777be uses your information for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To process gaming services, deposits, and withdrawals.
• Identity Verification: To complete the KYC (Know Your Customer) process and prevent fraud.
• Legal Compliance: To comply with applicable laws and regulations and meet regulatory requirements.
• Security: To detect and prevent unauthorized access, fraud, and other illegal activities.
• Customer Support: To resolve your questions and issues and provide 24/7 support.
• Service Improvement: To improve the user experience and our platform.
• Communications: To send important notifications, security alerts, and service updates.
• Responsible Gaming: To identify problematic gaming behavior and provide necessary support.

4. Data Storage and Security

We apply industry-standard technical and organizational measures to protect your personal information.

4.1 Technical Security Measures

• SSL (Secure Sockets Layer) encryption is used for all data transmissions.
• Stored data is protected with strong encryption algorithms.
• Passwords are always stored in hashed form, never as plain text.
• Regular security audits and vulnerability assessments are conducted.
• Firewalls and intrusion detection systems are kept active.

4.2 Data Retention Period

We retain your information for as long as necessary, or for as long as required by legal obligations. Even after an account is closed, some information may be retained for a defined period to meet legal requirements. After that period, information is securely deleted or anonymized.

5. Sharing and Disclosure of Information

7777be never sells or rents your personal information. However, we may share information with third parties in the following circumstances:

5.1 Service Providers

Necessary information may be shared with trusted organizations that provide services on our behalf, such as payment processors, identity verification services, and technology infrastructure providers. These organizations operate under our instructions and agreements and may not use the information for any other purpose.

5.2 Legal Requirements

Information may be disclosed where required to comply with court orders, lawful requests from government authorities, or applicable law.

5.3 Fraud Prevention

Information may be shared with relevant authorities or as part of industry information-sharing arrangements to detect and prevent fraud, money laundering, or other illegal activities.

5.4 Business Transfers

In the event of a merger, acquisition, or other corporate transaction, user information may be transferred as part of the assets. In such cases, we will notify you in advance.

6. Cookies Policy

7777be uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser.

6.1 Types of Cookies We Use

• Essential Cookies: Required for core website functionality, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect information about site usage to help improve the service.
• Security Cookies: Help detect and prevent fraudulent activity.

You can control cookies by changing your browser settings. Please note that disabling certain cookies may limit some features of the site.

7. Your Rights

You have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: The right to request that processing of your information be restricted in certain circumstances.
• Right to Object: The right to object to certain types of data processing.
• Right to Data Portability: The right to receive your information in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: The right to withdraw consent at any time for information processed on the basis of consent.

To exercise these rights, contact us via live chat on the website or by email at [email protected]. We will respond to your request within a reasonable time after receiving it.

8. Privacy of Minors

7777be services are intended only for individuals aged 21 or older. We do not knowingly collect any personal information from minors. If we discover that a minor has attempted to use or is using our services, we will immediately close their account and delete the associated information.

If you believe that a minor has provided information on our platform, please contact us immediately so we can take the necessary action.

9. International Data Transfers

To provide our services, your information may sometimes be transferred to or stored in countries outside Bangladesh. In such cases, we ensure that:

• Appropriate safeguards are in place under applicable law.
• The receiving party is bound to comply with our security standards.
• Data protection terms are included in all transfer-related agreements.

10. Third-Party Links and Services

The 7777be website may reference third-party services such as payment gateways or game providers. These third parties have their own privacy policies, and 7777be is not responsible for how they collect or use information. We recommend reading the privacy policy of any third-party service before using it.

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our services, business practices, or legal requirements. When significant changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification about the changes to your registered email.
• Display a notice on the platform where relevant.

Continued use of the service after changes means you agree to the updated policy. We recommend reviewing this page regularly.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support in Bengali is available through the website.

We will respond to your request within a reasonable time after verifying your identity. We are always ready to resolve any complaints related to the protection of your information.